Tuition $100
4 Weeks Online
This diploma course explains the role of an operations manager and breaks down the key decision-making skills that define the job. We show you how to ensure the smooth running of your business’ operation as you coordinate the daily creation and delivery of goods or services to its customers. We know that ‘professionals talk about logistics’ so sign up for this course to hone your management abilities and take the next step in your career.
Every organization has an operations function, whether or not it is officially called ‘operations’. Most organizations produce goods or services and ‘operations management’ includes all the activities required to create and deliver them to customers or clients. This diploma course provides a clear and practical understanding of the central principles, practices and standards of operations management.
We begin by defining the role of an operations manager and identifying the key skills required to work as one. We then outline the historical development of operations management as a discipline and discuss its focus on decision-making. This course lays out the key aspects of operations management, including the roles of quality and supply chain management. We also explore strategies for managing production systems and overall equipment effectiveness.
This diploma course teaches you everything you need to know to understand and take on the role of a professional operations manager. We explain the important operations management responsibilities and decision-making skills you need to handle employees and the day-to-day running of your organization. You need to be able to handle people and logistics to perform as an operations manager so sign up to acquire a valuable new skill that can launch the next stage of your career.
What You Will Learn?
Define the role of operations management in decision-making
Outline the historical development of operations management
Explain the ‘input/output’ transformation model
Calculate ‘overall equipment effectiveness’ (OEE)
Compare the two key types of quality management approaches
Discuss the four types of inventory management technique
Describe the four stages of Hayes and Wheelwright’s ‘Four Stages of Operations Contribution’
Define the four major types of quality costs
Identify the main causes of the ‘bullwhip effect’ (or ‘Forrester effect) in the supply chain & explain how to combat it
State the purpose of the ‘lean production’ philosophy
Describe the purpose of ‘kanban systems’ and ‘heijunka boxes’
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